TERMS & CONDITIONS

Effective Date: November 11th, 2025

1) Interpretation and Definitions

Interpretation. Capitalized words have the meanings set out below. The same meanings apply whether singular or plural.

Definitions.

Account means a unique account created for You to access our Service or parts of our Service.

Company (“the Company”, “We”, “Us”, “Our”) means Roof Masters Media LLC, 110 N Akard Street, #1058, Dallas, TX 75201, USA.

Country means the United States.

Device means any device that can access the Service (e.g., computer, phone, tablet).

Feedback means feedback, suggestions, or ideas You submit about the Service.

Goods means items we may offer for sale (if any).

Orders means Your request to purchase Goods or Services from Us.

Promotions means contests, sweepstakes, or other special offers.

Service means our website, products, and services provided by Us.

Terms means these Terms & Conditions.

Website means https://roofmasters.io (including subdomains/pages).

You means the individual or entity accessing or using the Service.

2) Acceptance of Terms

By accessing or using the Service, You agree to be bound by these Terms and Our Privacy Policy (Updated November 2025). If You do not agree, do not use the Service. You represent that You are at least 18 years old and legally able to enter a binding contract.

3) Privacy

Please review our Privacy Policy (Updated November 2025) for how we collect, use, disclose, and safeguard Personal Data, and for Your U.S. privacy rights and opt-out options (including GPC). The Privacy Policy is incorporated by reference.

4) Your Privacy Rights (United States)

Depending on Your state, You may have rights to access, correct, delete, receive a portable copy of certain Personal Data, and opt out of sale/sharing/targeted advertising/profiling. We respond to verified requests within 45 days (one 45-day extension as needed). Submit requests via [email protected] or the Manage Privacy Preferences link in our footer. If denied, You may appeal by replying “Appeal.” Rights may be limited by law.

5) Opt-Out of Sale/Sharing & Targeted Advertising

If applicable, You may opt out any time through our Do Not Sell or Share / Manage Preferences link in the footer or email [email protected] with subject “Opt-Out.” We honor Global Privacy Control (GPC) signals where required.

6) User Accounts

You must provide accurate, current information and keep credentials secure. You are responsible for all activity under Your Account. Notify [email protected] immediately of any unauthorized use or suspected breach. We may suspend or terminate Accounts for violations of these Terms.

7) Orders, Services, and Payments

Eligibility. By placing an Order or engaging services, You represent You are legally authorized to do so.

Billing & Recurring Charges. Certain services are subscription-based and automatically renew at the then-current rate unless canceled as described below. By submitting a payment method, You authorize Us (and Our processors) to charge all amounts due, including recurring fees, taxes, and applicable surcharges.

Payment Methods. We accept major cards and approved processors (e.g., Whop, Authorize.net). Card issuers may decline or hold funds; We are not liable for delays or non-delivery due to authorization failures.

Taxes. Prices may exclude taxes. You are responsible for any applicable taxes unless the law requires Us to collect them.

Chargebacks. Disputing a valid charge via chargeback may result in suspension/termination. Please contact [email protected] first to resolve issues.

8) Cancellations, Refunds, and Changes

How to Cancel. For subscription services, submit written cancellation to [email protected] (or through the customer portal, if provided) at least 3 business days before the next renewal to avoid the next charge.

Refunds. Unless Your service agreement/proposal states otherwise, completed or delivered services are non-refundable. If a refund is expressly offered in writing for a specific program, those written terms govern.

Work in Progress. If You cancel while work is in progress, You are responsible for fees and costs incurred up to the effective cancellation date.

9) Promotions

Promotions may have separate rules. If Promotion rules conflict with these Terms, the Promotion rules control for that Promotion.

10) Acceptable Use

You agree not to:

Use the Service in violation of any law or regulation;

Upload or transmit malware or harmful code;

Attempt to gain unauthorized access to systems or data;

Interfere with or disrupt the integrity or performance of the Service;

Misrepresent Your affiliation or impersonate others;

Use the Service to send unlawful, deceptive, or unsolicited messages;

Infringe intellectual property, privacy, or other rights.

We may suspend or terminate access for violations.

11) Intellectual Property; Your Feedback

The Service (excluding content provided by users) is owned by Us or our licensors and protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without Our prior written consent.

Feedback License. You assign to Us all right, title, and interest in Feedback You provide. If assignment is ineffective, You grant Us a perpetual, irrevocable, worldwide, royalty-free license to use and exploit the Feedback for any purpose without restriction or attribution.

12) Third-Party Services & Links

The Service may link to or integrate with third-party tools (e.g., analytics, payment processors, advertising platforms, CRM). We do not control and are not responsible for third-party sites/services. Review their terms and privacy policies. Your use of third-party services is at Your own risk.

13) Results; No Professional Advice

Marketing results vary by market, budget, offer, operations, and other factors. We do not warrant any particular outcome (e.g., leads, revenue, rankings). The Service does not constitute legal, tax, financial, or professional advice.

14) DMCA / IP Complaints

If You believe content on the Service infringes Your copyright, send a notice to [email protected] with: (a) Your contact info; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) a statement of good-faith belief; (e) a statement under penalty of perjury that the information is accurate and You are authorized to act; and (f) a physical/electronic signature of the rights-holder or agent.

15) Electronic Communications Consent

You consent to receive communications from Us electronically (email, Website notices, dashboard, SMS when opted-in). Keep Your contact details current. Electronic communications satisfy any legal requirement that such communications be in writing.

16) SMS/Text Messages

A2P Messaging Compliance - 10DLC Texting Program

By opting in to receive text messages from Roof Masters Media LLC (“Company”), You agree to receive automated or non-automated text messages related to appointments, customer support, and promotional communications (if opted in).

Message Frequency: Varies by engagement.

Opt-Out: You can reply STOP at any time to cancel. Reply HELP for assistance.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Data Use: We do not sell, share, or rent Your opt-in data. Data is used solely for the purpose of providing the requested communications.

Consent Requirement: Consent is not a condition of purchase.

Compliance: This A2P messaging program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier-specific 10DLC regulations.

Contact: For questions, email [email protected] or call (972) 512-2198.

Program Description. With Your opt-in, We send SMS for appointment reminders, events, receipts, customer service, and occasional promos You’ve opted into. Message frequency varies. Opt-Out. Text STOP at any time to end messages. We’ll confirm Your opt-out and cease messaging from that program. To rejoin, opt-in again (or text START where supported).

Help. Text HELP for assistance or email [email protected].

Number/Short Code. Messages are sent from (972) 512-2198.

Rates. Message/data rates may apply. Carriers are not liable for delayed or undelivered messages.

Privacy. See our Privacy Policy (SMS section). We do not sell SMS opt-in data; we do not share it except with providers necessary to deliver messages.

No Purchase Condition. Consent is not a condition of purchase.

17) Suspension and Termination

We may suspend or terminate Your Account or access immediately for any breach of these Terms or if required by law. Upon termination, Your right to use the Service ceases. Sections that by their nature should survive (e.g., IP, disclaimers, liability limits, indemnity, governing law) shall survive.

18) “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, We disclaim all warranties (express, implied, statutory), including merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or trade usage. We do not warrant uninterrupted or error-free operation, or that defects will be corrected.

19) Limitation of Liability

To the maximum extent permitted by law, We (and Our suppliers) are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, goodwill, or business interruption, even if advised of the possibility. Our total liability for all claims relating to the Service shall not exceed the greater of USD $100 or the amount You paid to Us in the 3 months preceding the claim. Some jurisdictions do not allow certain exclusions/limits; where prohibited, the applicable limit will be the minimum permissible.

20) Indemnification

You agree to defend, indemnify, and hold harmless Roof Masters Media LLC and its officers, directors, employees, contractors, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your use of the Service; (b) Your content or data; (c) Your breach of these Terms or applicable law; or (d) Your violation of third-party rights.

21) Governing Law; Venue

These Terms are governed by the laws of the State of Texas, without regard to conflicts of law rules. Exclusive venue for any action not subject to arbitration (if applicable) is state or federal courts located in Dallas County, Texas, and You consent to their jurisdiction.

Optional arbitration/class action waiver (include only if you want it):

Binding Arbitration & Class Action Waiver. Any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules in Dallas, Texas. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. Either party may seek injunctive relief in court to protect IP or confidential information. This clause does not apply where prohibited by law.

22) Severability; Waiver

If any provision is held invalid or unenforceable, the remaining provisions remain in full force. No waiver of any term is a continuing waiver of that term or any other term.

23) Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable advance notice (e.g., posting a notice or emailing You). Updates are effective on the date posted unless otherwise stated. Your continued use of the Service after the effective date constitutes acceptance.

24) Contact Us

General/Support: [email protected]

Billing: [email protected]

DMCA/IP: [email protected]

Address: Roof Masters Media LLC, 110 N Akard Street, #1058, Dallas, TX 75201, USA